Please make yourself aware of our fire exits on arrival. Our fire alarm is a continuous sounder. On hearing this, please evacuate the building and assemble in the hotel’s assembly point opposite the main car park. Please Note: (Our fire alarm system is tested every Monday morning at 11am). Evacuation plans are available for guests who require further assistance in the case of an emergency.
In the interests of other guests, smoking or vaping is not permitted anywhere within the hotel including in public areas and bedrooms. Your room is fitted and monitored with a highly sensitive detection system and smoking or vaping will activate the fire alarm, which may lead to the evacuation of the Hotel. Please note that the smoking of cigarettes, pipes, cigars and use of vaping devices is not permitted anywhere within the Hotel, there are cigarette bins provided outside the front of the Hotel if you wish to smoke or vape.
The Hotel strives to provide a family-friendly ambience and although every effort is made to provide a safe environment we politely ask parents to supervise children at all times.
We hope that you enjoy the use of the Swimming Pool facilities during your stay. Pool towels are provided in both pools. For your safety and enjoyment and in keeping with the Local Authority requirements, we need to draw your attention to the following information:
- Our swimming pools are not supervised by a lifeguard.
- The Outdoor Pool is open between the end of May and September only.
- All children aged 15 years and under must be accompanied by an adult around the pool.
- All children under 8 must be accompanied in the water at all times.
- Please observe all notices in pool area, particularly no diving.
- CCTV monitors are in operation at all times.
- Food may not be consumed in the Indoor Pool Area
- Children must not be carried on shoulders by each other or by parents. This is particularly hazardous.
- Pool Attendants have the authority to exclude any persons, where behaviour compromises the safety of themselves or others. Persons whose behaviour compromises the enjoyment of other users of the pool may also be excluded.
- Please note that children will not be allowed to run about in the pool area and we request that parents assist in controlling this.
- • FIRE - Should the fire alarms be raised whilst you are swimming, please vacate the pool by the nearest exit and proceed to the Assembly Point on the lawn opposite the Main Car Park.
To encourage safe and responsible use and enjoyment of the pools by discouraging alcohol at the Swimming Pools.
- Alcoholic drinks may be consumed around the pools, but you should not swim.
- Drinks are permitted but only in plastic glasses.
- Bars and Pool Attendants are aware of the policy and will police it where necessary.
To ensure the safety of children using the pools our policy regarding supervision is as follows:
- Children are classed as young people under the age of 16.
- Children under the age of 16 must be supervised by a responsible adult at all times whilst around the pool area (even if only sun-bathing)
- Children under the age of 8 years who are swimming/in the pool must be supervised by a responsible adult who must accompany the child in the water.
- One adult can only supervise 2 children under the age of 8 years at any time.
- Children over the age of 8 years can be supervised from the poolside but should not be left unattended and always be kept in eye sight.
- Children under the age of 8 may not use the spa bath, sauna or steam room
To ensure the safety of people using the pool, the following procedure is to be carried out: Lone bathers are not permitted unless all the following criteria have been met.
- Lone bathers should check in with Reception to ensure that we are aware that someone will be bathing alone.
- The guest should agree a time limit with Reception and check out with Reception when finished.
- Reception should keep the pool to be used under very frequent surveillance via CCTV and alert team members of the situation.
For health & safety reasons, window restrictors have been fitted in all our bedrooms, to have the restrictors removed please contact Reception. You will be required to sign a disclaimer for this safeguard to be removed.
Please be aware the hotel is covered throughout by CCTV. This is for guests own safety and security and all data is regulated in accordance with the Data Protection Act.
To ensure the safety of our younger guests, please adhere to our age limit rules:
• Children 15 and under must be supervised by an adult at all times
• Children 5 and above are permitted to use the Spa Bath
• Children 16 and above are permitted to use the Experience Shower, Sauna, Steam Room and Gym Equipment