10th March 2020

Coronavirus, COVID 19 - Latest Update


The Brend family have made the difficult but necessary decision to, again, extend the closure of all Brend hotels, spas, restaurants and bars in the Southwest from 21st May 2020 until at least 1st July 2020. As there is still limited knowledge as to when the crisis surrounding COVID-19 will end, this date is liable to change.

Despite this being such a difficult and sad decision to make, we are confident that it is the right one. The safety of our employees and guests remains our top priority and it is in the interest of protecting our local community that we have come to this decision. 

To further play our part in reducing pressure on NHS services, we will continue to offer free accommodation to NHS Staff at The Barnstaple Hotel during this period. If you are a member of the NHS requiring this facility, please use your NHS portal to book. 

As soon as these necessary restrictions are lifted and, and we are able to welcome you once more, we will be back in touch to let you know. 

If you were due to stay with us during this time, we will soon be in touch regarding your upcoming reservation, please bear with us during this difficult time.

Your Booking

Rest assured, we have a small team working remotely so please be patient and someone will contact you shortly regarding your upcoming booking, either by phone or email.

We would kindly ask that you wait to hear from us regarding your booking. As you can appreciate, we are experiencing a high number of calls and emails and of course, we need to prioritise the immediate breaks coming up.

We very much appreciate your patience during these difficult times. We send our thanks and well wishes to all of our customers and your loved ones. Stay safe and we very much look forward to welcoming you into our hotels in the future.

Kind Regards,

Brend Family