Spa Receptionist

Permanent - Full Time (40 hours (5 days out of 7))

Closing date: 30th September 2021

Salary: Competitive

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We are currently looking for a Spa Receptionist to join our successful and friendly team working within a beautiful, award-winning Carlyon Bay Hotel. 

The ideal candidate will have a calm demeanour and will always be professional and well-groomed.  You will be committed to enhancing our guest's experience with a commitment to making a positive difference each day

What we are looking for:

Basic Responsibilities

  • To deal with all guests & visitors to the Spa in a welcoming & professional manner
  • General reception/host duties
  • Dealing with spa reservations
  • Maintain high levels of standards throughout the spa
  • Understand how to maximise treatment and retail sales (training will be given)
  • Take on other duties when needed, assisting colleagues or other departments
  •  Maintain a high standard of personal appearance & hygiene including wearing & maintaining a clean uniform at all times.
  •  Must be able to work flexible hours including weekends

Skills

  • Experience within the Spa industry and a similar role is preferred but not essential
  • Excellent customer service and communication skills
  • Great attention to detail
  •  A good level of numeracy and literacy is required
  • Excellent interpersonal skills
  • Enthusiastic, passionate and willingness to learn
  • The ability to deliver an exceptional spa experience, going beyond the guest’s expectations

Benefits

  • Full training
  • Competitive hourly rate and weekly pay   
  • Opportunity for progression
  • Discounts across all Brend Group
  • Uniform and meals on duty
  • Access to Health and Wellbeing Assistant Program
  • Beautiful working environment and friendly team

The Venue

The Carlyon Bay Hotel is a 4* Star luxury 86 bedroom hotel positioned directly on the seafront with stunning views across Carlyon Bay.

We are part of Brend Hotels, a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and each of the 11 hotels and 18 restaurants offers the same exceptional service and care we have become known for in the south west.