Permanent - Full Time (40 hours (5 days out of 7))
Closing date: 30th September 2021
We are currently looking for a Spa Receptionist to join our successful and friendly team working within a beautiful, award-winning Carlyon Bay Hotel.
The ideal candidate will have a calm demeanour and will always be professional and well-groomed. You will be committed to enhancing our guest's experience with a commitment to making a positive difference each day
What we are looking for:
- To deal with all guests & visitors to the Spa in a welcoming & professional manner
- General reception/host duties
- Dealing with spa reservations
- Maintain high levels of standards throughout the spa
- Understand how to maximise treatment and retail sales (training will be given)
- Take on other duties when needed, assisting colleagues or other departments
- Maintain a high standard of personal appearance & hygiene including wearing & maintaining a clean uniform at all times.
- Must be able to work flexible hours including weekends
- Experience within the Spa industry and a similar role is preferred but not essential
- Excellent customer service and communication skills
- Great attention to detail
- A good level of numeracy and literacy is required
- Excellent interpersonal skills
- Enthusiastic, passionate and willingness to learn
- The ability to deliver an exceptional spa experience, going beyond the guest’s expectations
- Full training
- Competitive hourly rate and weekly pay
- Opportunity for progression
- Discounts across all Brend Group
- Uniform and meals on duty
- Access to Health and Wellbeing Assistant Program
- Beautiful working environment and friendly team
The Carlyon Bay Hotel is a 4* Star luxury 86 bedroom hotel positioned directly on the seafront with stunning views across Carlyon Bay.
We are part of Brend Hotels, a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and each of the 11 hotels and 18 restaurants offers the same exceptional service and care we have become known for in the south west.